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Feedback

Acacia Training & Development Ltd is very pleased to welcome feedback from learners and employers and has an annual cycle of surveys to try to gain a good understanding of the needs of its clients.

If you would like to give your feedback on any aspects of our service, please feel free to enter your comments and details in the spaces below.

This feedback will be reviewed by a senior manager and will help us in our annual Self Assessment and Quality Improvement Planning.

Your feedback may be used on this page, before we do this you will be contacted for your consent.

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What some of our attendees say about us

I would like to say a big thank you to my Assessor Lynn Cawse for her guidance and patience whilst completing my NVQ. Her support was invaluable, and made things easy for me to understand.

Anthony Bale   :   Frank Elford Sports

We have used Acacia for our training purposes for quite a few years now and I have to say with the guidance of the assessors it has made the process of learning very straight forward for our staff. The latest assessor, Lynn Cawse, I would like to personally thank as she has such a great understanding of everything that she does and also has a good understanding of how to get the best out of her students.

Graham Richardson (Manager)   :   Frank Elford Sports

We use Acacia for all our training requirements and have always been pleased with what the staff and training centre offers. All the partners at Oakleys completed the AAT course and we have no hesitation in recommending Acacia. Our staff are trained to a high standard and we look forward to continuing to work with Acacia in the future.

Dale Evans   :   Oakleys Accountants

We at Waters Park have tried many different training agencies to ensure that our staff could further their professional development by obtaining their NVQ qualifications. No one could meet the services that we have had and receive from Acacia. Professional staff, knowing our needs and making us feel listened to and understood, supporting our staff in completing their NVQ qualifications. I would like to say a big thank you for your continued involvement and in working together.

Caroline Murphy   :   Waters Park House

Accacia have over the years helped us to successfully train and develop several AAT students.Exam success rates have been good and I firmly believe that day release as provided by Acacia is the best learning style for most students. AAT is a well respected practical accounting qualification which has given our students valuable new skills. I look forward to continuing our relationship with Acacia in the future and thank Jim Black for his ongoing support.

Paul Rogers   :   Vospers Motor House Ltd

Acacia were an excellent Payroll NVQ provider for me and helped me on my way to promotion. I am now sending my team on NVQs through Acacia and and am delighted with their progress and the contribution it has made to their motivation. I would recommend Acacia to anyone studying for an NVQ.

Daniel Matthews   :   Plymouth City Council

I have found Acacia Plymouth to be an excellent training provider. The Training Managers, as well as the Centre Manager are consistantly informative, helpful, friendly and do their utmost to try to fulfil the needs of NHS staff. They are reliable, genuine and I have no hesitation in recommending their services, referring NHS staff to them and also commending them as an excellent training provider.

Helen Tozer   :   NHS Plymouth

We have used Acacia Plymouth for training in NVQ Payroll level 2 & 3. They have been extremely professional, helpful and supportive to the students throughout this process and we would definitely recommend them as a training provider.

Cher Middleton   :   Tamar Foods

I like the way the assessors telephone and check if their appointment is still ok prior to arrival

L Langford   :   Leaze Court - The Court Care Group

I have always found Acacia a very good organisation,that listens to employers and employess. They respond to any queries or concerns I may have.

Torcare   :   Torcare

Since our latest assessor Trish Stanton arrived we have seen a huge improvement in the whole learning process and out comes - the girls have been very motivated and throughly enjoy their learning now.

Eleanor Ralph   :   West View Residential Home - Peninsula Care Ltd

Acacia assessors are able to adapt a course to suit the learner. Timescales are agreed with learner and employer which has a positive effect. I would definitely use Acacia again and have recommended your company to other home managers.

Maureen Pearson   :   Overleat Residential Home

I find the course very good. the quality of teaching excellent.I can get support from my assessor at any time. I am pointed in the right direction for my needs. Any personal difficulties have been taken into account. I have been given encouragement and confidence that I will achieve my level 2 NVQ.

Graham Blandford   :   Guardian Care

I think Acacia offers a well managed programme of training and they give confidence to their students to learn new skills.

Chris Flower   :   Appleby Westwood

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